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Why doesn’t band steering work?

Scenario:
The customer tried to set up band steering on an ECB600 that has its 2.4GHz and 5GHz radios set up as access points. The customer set both radios with the same SSID, WPA2-PSK(AES) security but with different passphrases.

 

Fix:

For band steering to work, the SSIDs and wireless security type should be the same as well as the passphrase.

 

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