Start with FREE Essential Features and Empower with the PRO License
Cloud Feature Plans Comparison
Basic Plan
For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way
Professional Plan
For SMEs, managed service providers and networks required more advanced features
Cloud License Price
FREE (no license needed)
- Require Cloud PRO License
Platform-wide
Cloud Network Management
Easy Administration
- Quick deployment with QR-code scan
- Hierarchy view & multi-tenant design
- Two factor authentication
- Schedule firmware upgrade
Smart Networking
- Quick access to device live view
- Variety of user authentications
- Custom splash page
- Block/ VIPed client
Visualized Insights
- Network dashboard
- AI-driven advisory board
- Device real-time metrics
- Usage of Layer 7 applications
Statistic Data Stored
The statistics period on dashboard and log stored
3 days
30 days
Team Members
The administrators (admin or viewer) of Org and Networks
10 users
Unlimited
Max Network no. in an Org
The maximum number of Neworks you can create in an Orgnization
50
5000
(Recommend 500)
Cloud Radius and Voucher Service
The authentication entries allowed while use EnGenius Cloud Authentication including authentication users and voucher users
100 entries
10000 entries
Change Log
More detail change information is provided in Pro feature plan
- (More Details)
Alert Notification
More options to configure for notification
On-line/ off-line
Backup & Restore
Pro plan can backup all Network-wide settings and restore in case mis-configuration during the period
—
Clone Network
Allows you to clone network-wide settings from the backup when creating the Network
—
Client List Export
Export client list as .csv file
—
API Integration (3rd party)
API calls required by 3rd party platform
—
Scheduling Report System
Basic can generate only 1 report. Pro plan can schedule the report regularly
1 report
Customer Support
Limited support
Priority support with on-line tool
Access Point
Client Timeline
Pull up an entire history of the client device to trace back the time and behavior when a network problem may have originated.
—
Wi-Fi Floor Plan Heatmap
Simulate and visualize the signal strength based on AP’s location
Wi-Fi Floor
Pro plan allows user to add obstacles like walls and see how those obstacle might take effect on the heat map. Virtual AP can be added to see the heat map coverage before purchase
(Obstacle & Virtual AP)
—
myPSK
Same SSID can have different PSK mapping to different VLANs
(dynamic/ private PSK)
—
VLAN Pooling
VLAN is randomly assigned to client
—
Broadcast Suppression
Suppress broadcast and multicast traffic to WiFi
—
Auto VPN (with ESG)
Allow AP to establish VPN tunnel to remote EnGenius Gateway
—
AD/ LDAP/ Google Authentication / Azure AD
Support AD / LDAP server and Google Authentication
—
Live Diagnostic Tools
Ping, Speed Test, Trace Route, Channel Utilization
Limited
Live Client List
Real-Time connected client list
—
RF Spectrum Analysis *
Spectrum Spectrogram waterfall map
—
AirGuard
WIDS/WIPS
Wireless intrusion detection and prevention system
Wireless intrusion detection and prevention system
—
Zero-Wait DFS *
Provide an uninterrupted change of DFS channels and avoid connection disruption from radar detection
Ble Client List*
Displays the surround Bluetooth clients scanned by AP
Smartcasting
Stream the subscribed media to the TV through Chromecast
—
Radius Load Balance
Have redundancy when the first RADIUS is not reachable
—
SSID on LAN
Allow to connect SSID when connecting LAN port.
Packet Capture
Capture a live snapshots of traffic on the network
—
Block/VIP Client
Numbers of clients you can block or grant VIP privileges to in your network
100
1000
*Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch
Switch Template
A switch template including all port configured can be applied to all switch of same model type in the Network
(Port Configuration)
—
Real-time Wired Client List
Displays the Real-time client list of the Switch forwarding table
—
PD Lifeguard
Monitor the status of the port-connected device to run power cycle when needed
Auto Cam Lifeguard
Monitor the status of the webcam to run the power cycle when needed
—
IGMP
Pro plan can do detail configuration of IGMP
Basic
Extended Range
Support more than 100 meter
Switch Backup & Restore
Back up Switch network-wide setting
—
Packet Capture (.pcap)
Support to capture live network packet data from 3rd party network analyzer
—
Diag Tools
Bunch of tools to help you diagnose your Switch , including Ping, Cable Test, and Trace Route..etc
Limited
Full / real-time client
MAB (MAC Auth Bypass)
For network devices that do not support 802.1x, MAB can be enabled to perform MAC authentication for network access
—
Network Topology
Displays all the devices managed by EnGenius Cloud and the relationships between network devices.
EnGenius devices only
EnGenius and 3rd-party devices
SD-WAN Gateway
Auto VPN
Auto VPN allows EnGenius ESG to establish VPN tunnel automatically with few clicks.
Auto VPN NAT Traversal
When ESG is behind a NAT network device, Auto VPN allows EnGenius ESG to establish VPN tunnels automatically without manually configuring port forwarding on the NAT device.
—
VPN Topology
Display the topology for VPN connections on google map
—
VPN Traffic Usage
Display traffic statistics for Site to Site VPN connections
—
VPN Client (IPsec)
Client VPN provides a remote access service for the road warrior to access the intranet securely
Backup & Restore
Backup and restore network-wide settings for Gateway configuration
—
Network Clone
When a new ESG is deployed for a new Network, the configuration can be cloned from another Network.
—
Upgrade Your Networks with PRO Licenses
Bundle with one-year PRO License for devices
Effective from December 01, 2021, all managed devices will require “PRO licenses" to use professional features, and all of the registered devices will have one year “PRO licenses” for free
Model Name
AP-1YR-LIC
AP-3YR-LIC
SW-1YR-LIC
SW-3YR-LIC
GW-1YR-LIC
GW-3YR-LIC
License Description
EnGenius Cloud PRO license for Access Point, 1-year subscription
EnGenius Cloud PRO license for Access Point, 3-year subscription
EnGenius Cloud PRO license for Switch, 1-year subscription
EnGenius Cloud PRO license for Switch, 3-year subscription
EnGenius Cloud PRO license for Gateway, 1-year subscription
EnGenius Cloud PRO license for Gateway, 3-year subscription
Cloud Feature Plans Comparison
Basic Plan
For SOHO, SMB, and fast-growing retail and hospitality to manage networks in a simple way
- FREE (no license needed)
Platform-wide
- Cloud Network Management
-
Statistic Data Stored: The statistics period on dashboard and log stored3 days
-
Team Members: The administrators (admin or viewer) of Org and Networks10 users
-
Max Network no. in an Org: The maximum number of Neworks you can create in an Orgnization50
-
Cloud Radius and Voucher Service : The authentication entries allowed while use EnGenius Cloud Authentication including authentication users and voucher users100 entries
-
Change Log : More detail change information is provided in Pro feature plan
-
Alert Notification: More options to configure for notificationOn-line/ off-line
-
Scheduling Report System: Basic can generate only 1 report. Pro plan can schedule the report regularly1 report
- Customer Support: Limited Support
Access Point
-
Wi-Fi Floor Plan Heatmap Simulate and visualize the signal strength based on AP’s location
-
Live Diagnostic Tools: Ping, Speed Test, Trace Route, Channel UtilizationLimited
-
Zero-Wait DFS * Provide an uninterrupted change of DFS channels and avoid connection disruption from radar detection
-
Ble Client List* Displays the surround Bluetooth clients scanned by AP
-
SSID on LAN Allow to connect SSID when connecting LAN port.
-
Block/VIP Client Numbers of clients you can block or grant VIP privileges to in your network100
*Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch
-
PD Lifeguard: Monitor the status of the port-connected device to run power cycle when needed
-
IGMP: Pro plan can do detail configuration of IGMPBasic
-
Extended Range: Support more than 100 meter
-
Diag Tools: Bunch of tools to help you diagnose your Switch , including Ping, Cable Test, and Trace Route..etcLimited
-
Network Topology: Displays all the devices managed by EnGenius Cloud and the relationships between network devices.EnGenius devices only
SD-WAN Gateway
-
Auto VPN Auto VPN allows EnGenius ESG to establish VPN tunnel automatically with few clicks.
-
VPN Client (IPsec) Client VPN provides a remote access service for the road warrior to access the intranet securely
Professional Plan
For SMEs, managed service providers and networks required more advanced features
- Require Cloud PRO License
Platform-wide
- Cloud Network Management
-
Statistic Data Stored: The statistics period on dashboard and log stored30 days
-
Team Members: The administrators (admin or viewer) of Org and NetworksUnlimited
-
Max Network no. in an Org: The maximum number of Neworks you can create in an Orgnization5000 (Recommend 500)
-
Cloud Radius and Voucher Service : The authentication entries allowed while use EnGenius Cloud Authentication including authentication users and voucher users10000 entries
-
Change Log : More detail change information is provided in Pro feature plan(More Details)
-
Alert Notification More options to configure for notification
-
Backup & Restore Pro plan can backup all Network-wide settings and restore in case mis-configuration during the period
-
Clone Network Allows you to clone network-wide settings from the backup when creating the Network
-
Client List Export Export client list as .csv file
-
API Integration (3rd party) API calls required by 3rd party platform
-
Scheduling Report System Basic can generate only 1 report. Pro plan can schedule the report regularly
- Customer Support: Priority support with on-line tool
Access Point
-
Client Timeline Pull up an entire history of the client device to trace back the time and behavior when a network problem may have originated.
-
Wi-Fi Floor Plan Heatmap Simulate and visualize the signal strength based on AP’s location
-
Wi-Fi Floor (Obstacle & Virtual AP) Pro plan allows user to add obstacles like walls and see how those obstacle might take effect on the heat map. Virtual AP can be added to see the heat map coverage before purchase
-
myPSK(dynamic/private PSK) Same SSID can have different PSK mapping to different VLANs
-
VLAN Pooling VLAN is randomly assigned to client
-
Broadcast Suppression Suppress broadcast and multicast traffic to WiFit
-
Auto VPN (with ESG) Allow AP to establish VPN tunnel to remote EnGenius Gateway
-
AD/ LDAP/ Google Authentication / Azure AD Support AD / LDAP server and Google Authentication
-
Live Diagnostic Tools Ping, Speed Test, Trace Route, Channel Utilization
-
Live Client List Real-Time connected client list
-
RF Spectrum Analysis * Spectrum Spectrogram waterfall mapt
-
AirGuard WIDS/WIPS Wireless intrusion detection and prevention system
-
Zero-Wait DFS * Provide an uninterrupted change of DFS channels and avoid connection disruption from radar detection
-
Ble Client List* Displays the surround Bluetooth clients scanned by AP
-
Smartcasting Stream the subscribed media to the TV through Chromecast
-
Radius Load Balance Have redundancy when the first RADIUS is not reachable
-
SSID on LAN Allow to connect SSID when connecting LAN port.
-
Packet Capture Capture a live snapshots of traffic on the network
-
Block/VIP Client Numbers of clients you can block or grant VIP privileges to in your network1000
*Available for AP models with dedicated radio only. (i.e. ECW-xxxS)
Switch
-
SwitchTemplate (Port Configuration) A switch template including all port configured can be applied to all switch of same model type in the Network
-
Real-time Wired Client List: Displays the Real-time client list of the Switch forwarding table
-
PD Lifeguard: Monitor the status of the port-connected device to run power cycle when needed
-
Auto Cam Lifeguard Monitor the status of the webcam to run the power cycle when needed
-
IGMP: PRO plan can do detailed configuration of IGMP
-
Extended Range: Support more than 100 meter
-
Switch Backup & Restore: Back up Switch network-wide setting
-
Packet Capture (.pcap): Support to capture live network packet data from 3rd party network analyzer
-
Diag Tools: Bunch of tools to help you diagnose your Switch , including Ping, Cable Test, and Trace Route..etcFull / real-time client
-
MAB (MAC Auth Bypass): For network devices that do not support 802.1x, MAB can be enabled to perform MAC authentication for network access
-
Network Topology: Displays all the devices managed by EnGenius Cloud and the relationships between network devices.EnGenius and 3rd-party devices
SD-WAN Gateway
-
Auto VPN Auto VPN allows EnGenius ESG to establish VPN tunnel automatically with few clicks.
-
Auto VPN NAT Traversal When ESG is behind a NAT network device, Auto VPN allows EnGenius ESG to establish VPN tunnels automatically without manually configuring port forwarding on the NAT device.
-
VPN Topology Display the topology for VPN connections on google map
-
VPN Client (IPsec) Client VPN provides a remote access service for the road warrior to access the intranet securely
-
Backup & Restore Backup and restore network-wide settings for Gateway configuration
-
Network Clone When a new ESG is deployed for a new Network, the configuration can be cloned from another Network.
-
Auto VPN Auto VPN allows EnGenius ESG to establish VPN tunnel automatically with few clicks.
-
Auto VPN NAT Traversal When ESG is behind a NAT network device, Auto VPN allows EnGenius ESG to establish VPN tunnels automatically without manually configuring port forwarding on the NAT device.
-
VPN Topology Display the topology for VPN connections on google map
-
VPN Traffic Usage Display traffic statistics for Site to Site VPN connections
-
VPN Client (IPsec) Client VPN provides a remote access service for the road warrior to access the intranet securely
-
Backup & Restore Backup and restore network-wide settings for Gateway configuration
-
Network Clone When a new ESG is deployed for a new Network, the configuration can be cloned from another Network.
Upgrade Your Networks with PRO Licenses
Bundle with one-year Pro License for devices
Effective from December 01, 2021, all managed devices will require “PRO licenses" to use professional features, and all of the registered devices will have one year “PRO licenses” for free
Model Name & License Description
AP-1YR-LIC
EnGenius Cloud PRO license for Access Point,
1-year subscription
1-year subscription
AP-3YR-LIC
EnGenius Cloud PRO license for Access Point,
3-year subscription
3-year subscription
SW-1YR-LIC
EnGenius Cloud PRO license for Switch,
1-year subscription
1-year subscription
SW-3YR-LIC
EnGenius Cloud PRO license for Switch,
3-year subscription
3-year subscription
GW-1YR-LIC
EnGenius Cloud PRO license for Gateway,
1-year subscription
1-year subscription
GW-3YR-LIC
EnGenius Cloud PRO license for Gateway,
3-year subscription
3-year subscription
Frequently Asked Questions
YES. The Basic plan feature set includes the most-frequent-used features already and is perfectly suitable for SMB. If you don’t need the advanced features, you can keep using the Basic features as before without any license required.
User can switch between Basic and PRO plan anytime manually under Org > Inventory & License.
However, please be reminded that if you want to use the PRO plan, make sure you have the Pro license associated with the devices you wish to manage.
If you only need AP PRO features, you just need to purchase Pro licenses for your AP device and keep the Switch Feature Plan to “Basic” without any Switch license required.
Contact your local EnGenius Resellers or EnGenius for details
- Place the license order with a mail list which you would like the receive the license key after the order is completed.
- One License Key will be generated per each line of the License Order (i.e., AP-1YR-LIC * 10)
- People in the mail list will then receive a mail with multiple PDF files. Each PDF file includes one unique License Key.
- Enter the License Key in the Inventory & License > License page, and multiple licenses will be generated by the License Key on the License page.
- Then you can associate each License to a device.
You can change the feature plan back to a free Basic plan with no license required or purchase PRO licenses for managed devices to continue using professional features.
Cloud feature Plan includes Basic and Pro plan. For the “Basic” plan, no license is required for a device. However, for the “PRO” plan, users need to purchase a “PRO” license for each device.
EnGenius offers the flexibility to choose your plan for AP and Switch separately, i.e., users can set the AP feature plan to “PRO” while SW feature plan to “Basic” in the case that users only need to use “PRO” features in AP and no need for PRO features in SW.
When a new device is purchased, the device comes with one year free PRO license starting from the date the user registers the device to an Organization.
For the “Basic” feature plan, no license is required for devices. However, if the user chooses the “PRO” feature plan, then all devices of the category (AP or SW) need to have a valid license (not expired) associated with the device to be able to be managed by Cloud.
No. Only when the device is assigned to a Network under the “PRO” feature plan requires a valid license. Other devices in inventory do not need any license.
There are two scenarios the license will start to burn (the “activation date”):
When the device associated with a license is assigned to a Network, the license will start to burn.If the device with the license is never assigned to a Network nor the license has never associated with a device, the license will be activated automatically in 90 days after the issued date (the date the license key is submitted )
* If the device with the license is kept in Inventory without being assigned to a Network, the license will not start to burn until 90 days after the license issued date.
* If the device with the license is kept in Inventory without being assigned to a Network, the license will not start to burn until 90 days after the license issued date.
YES. If the license is expired under the “PRO” feature plan, the device can still be functional as before the license expired, but it can not be configurable nor manageable from the EnGenius Cloud platform.
YES. When the license starts to burn from “activation date”, it will keep burning (countdown) until “Expired date” no matter if the user chooses which feature plans (Basic or RRO).
Every device comes with a one-year free “Pro” license for users to try on the “Pro” features, starting from the date the user registers the device to an Organization.
